Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
Published Date. March 2, What is ERP implementation? Also read: 5 Technology Trends to Watch Out for In Importance of end-user training Here are the main reasons why following end-user training best practices is critical for the successful implementation of ERP software. Prevents your organization from incurring losses ERP implementation is usually a significant investment for any company. Improves accuracy of work Uniform end-user training in ERP software ensures that all your employees are using the exact same processes for their tasks.
Share on facebook. Share on twitter. Share on linkedin. EMAIL info itechind. But it does require forethought. New implementations always require a project plan — you have to sort out who is responsible for what, how timelines will work, etc.
An important but often forgotten piece of those project plans is training pre-rollout. Be clear about how training will work and who is responsible. If training isn't accounted for, it can lead to a total failure of the implementation. Take this cautionary tale from a study summarized in Harvard Business Review where "a very promising implementation effort in a large communications and computer company went off the rails for many months because of inadequate infrastructure.
One of the central issues was that the developers who produced the new technology hadn't provided adequate training, and no other department had thought to, so the new system couldn't be used. Don't assume that the appropriate documentation and training resources are available to your organization.
By the same token, re-inventing the wheel benefits no one. We've also heard of IT teams being asked to build Excel tutorials. You've got better things to do than explain pivot tables, and there's good quality Excel training already out there.
They in turn can be used to train the remaining users. This approach can work well if the original trainees still have access to materials and trainers as resources when they themselves are providing training.
Otherwise, it might degenerate into a trial-and-error situation rather than a structured one. The analyst has four major guidelines for setting up training. They are 1 establishing measurable objectives, 2 using appropriate training methods, 3 selecting suitable training sites, and 4 employing understandable training materials.
Who is being trained in large part dictates the training objectives. Training objectives for each group must be spelled out clearly. Well-defined objectives are of enormous help in letting trainees know what is expected of them. In addition, objectives allow evaluation of training when it is complete. For example, operators must know such basics as turning on the machine, what to do when common errors occur, basic troubleshooting, and how to end an entry.
Each user and operator will need slightly different training. To some extent, their jobs determine what they need to know, and their personalities, experience, and backgrounds determine how they learn best. Some users learn best by seeing, others by hearing, and still others by doing. Because it is often not possible to customize training for an individual, a combination of methods is often the best way to proceed.
That way, most users are reached through one method or another. Methods for those who learn best by seeing include demonstrations of equipment and exposure to training manuals. With increasing modernization of systems, your people are always challenged to learn new software and business processes. SAP Enable Now provides in-app help, training, and guided tours to help your end user learn at time of need as all of this is embedded in the software itself, whatever that software may be.
Click here to register. Skip to Content. Event Information Mike Conners. October 15, 1 minute read.
0コメント